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24 October 2019 | dataset

Samoa Electric Power Corporation Customer Satisfaction Survey 2014

The scope of the survey consists of:
- Section A: the type of meters the customers used, the service provided by EPC to pay bills and buy cash power units, and reasons why the customers were not satisfied with the service given by the EPC.
- Section B: management of complaints lodged with the corporation and satisfaction of service provided.
- Section C: perception of the customers of the EPC service, and ranking of the mediums that the public used to get EPC public awareness.
- Section D: comments about areas for improvement of EPC service.

Field Value
Publisher Pacific Data Hub
Modified 10 May 2022
Release Date 24 October 2019
Source URL https://pacificdata.org/data/dataset/SPC_WSM_2014_WSEPC_v01_M
Identifier SPC_WSM_2014_WSEPC_v01_M
Spatial / Geographical Coverage Location Array
Relevant Countries Samoa
License Public
[Open Data]
Author Array